As the Holiday Season comes quickly upon us, we find ourselves reflecting on the past year and on those who have helped to shape our business in significant ways, our loyal customers. We value our relationship with you and look forward to working with you in the year to come.
All of us here at SUM/IT would like to take this opportunity to say thank you and to wish you a very happy Holiday Season and a New Year filled with peace and prosperity. 
Are you prepared to handle a system failure?
Consider the recent experience of one of our customers. In the midst of a typical day they experienced every small business owners’ worst nightmare: hard disk error! (Did you know that many computer experts recommend replacing your business computer every 5 years?)
When initial efforts to bring the system back up failed and the system would not reboot , it was necessary for them to overnight the system to us for more intense diagnostics. Thankfully, we were able to repair their system and ship it back to them. Their total downtime: 3 days! One thing that factored greatly in the quick turnaround for this repair was the fact that the customer had a current backup tape from the day before the failure!
This customer was running an older system with a backup tape drive and did pay attention to assure that they were getting successful backups on a regular basis. SUM/IT also offers an alternative: SUM/IT Cloud Based Data Backup Service (formally known as RSYNC). When you subscribe to this service, SUM/IT sets up a communications process to ensure that a copy of your data is uploaded to the SUM/IT Cloud on a nightly basis. This small investment for your business can provide valuable peace of mind. With a monthly charge of $50 this service provides a lot of value.
If you have a system that is more than a few years old or one for which replacement parts are not readily available, you should also be prepared to have to purchase a replacement system. As long as a backup copy of your data is available, SUM/IT can configure a new system with a copy of your backup data within a few business days. Should we be unable to repair your existing system a budgetary cost for a replacement server (plus expedited freight charges) is approximately $2500 to $3000.
Make sure you have a “Business Operations Backup” procedure in place in case disaster should ever strike. This includes having sales receipt pads, calculators and staff trained on what to do and how to work with customers when your SUM/IT system is not available.
Call us! We’ll be happy to help you plan and prepare to keep you business running as smooth as possible.
Do you have “Lazy” items sitting around your store not earning their keep?
Do you know off the top of your head which items you currently have in stock that HAVEN’T been selling? Sure, it is easy to remember those items that fly off the shelf…but what about the inventory you already have that is collecting dust? Have you ever thought ” I should move this item” or “maybe it’s time to reduce the price of that item”….only to be distracted by other more pressing business?
Here at SUM/IT we know that you are busy running the day-to-day operations of your store. We strive to help you in ways that maybe you never thought of before.
Check out the new “Inactive Items Report”. 
The goal of this report is to make it easy to identify inventory that should either be relocated (so that customers can find and buy it) or sold at a discount to your budget conscious customers for your Back-To-School sale (and free up inventory dollars for better use!).
It’s simple and easy to use and best of all it is available to you FREE OF CHARGE. (support contract required)
Just give our office or the help desk a call to request this report. Then put those lazy items back to work!
Have you ever wished for the ability to email your vendors a purchase order directly from your SUM/IT System?
With our new “Email Vendor Purchase Orders” feature you can do just that!
No need to print, scan to PDF and THEN fax or email.
For all your future orders imagine the time you will save!
All you need is the latest version of our SUM/IT Store Operations Suite, a current System Operations Support contract in place and a connection to the internet.
The price to add this feature is $250. (some customers may require hardware and/or software upgrades to support this feature)
If this is something you might be interested in, give us a call today to discuss adding this feature.
Many of our Customers are already enjoying this feature and you can too!
Apple ASTRA blacksheep Cloud Backup Data Export Data Import Disaster Recovery Email ESX firefox firesheep free reports Gmail Google Google Voice Green Tech hacking hijacking Inventory control IPv4 IPv6 Item Database Lisa Mendoza loyal customers NSSEA OS X Passwords PDF Physical Count Physical Inventory Power Protection RGIS Security Solaris RSYNC backup SRSS Sun Ray Vendors VMware VoIP Welcome Windows WIS
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Certified Security Administrators
Solaris 10 and OpenSolaris
Enterprise class servers
